Privacy Policy

Overview

The Biohack Lab ("we," "our," or "us") is committed to protecting your privacy and safeguarding your personal health information. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our facilities, use our services, or interact with our website.

As a wellness provider offering medical services, we comply with the Health Insurance Portability and Accountability Act (HIPAA), Florida state privacy laws, and other applicable regulations governing the protection of personal health information.

Information We Collect

How We Use Your Information

Information Sharing and Disclosure

We do not sell, rent, or trade your personal health information. We may share your information only in the following circumstances:

• With your written consent: For referrals to other healthcare providers or wellness practitioners
• For treatment purposes: With other members of your care team when medically necessary
• For payment purposes: With insurance companies, payment processors, and billing services
• Business associates: With third-party vendors who assist with our operations (under HIPAA-compliant agreements)
• Legal requirements: When required by law, court order, or public health authorities
• Emergency situations: To prevent serious harm to you or others

Data Security Measures

We implement comprehensive security measures to protect your information:

• Physical safeguards: Secure facilities, locked filing cabinets, and restricted access areas
• Technical safeguards: Encrypted data transmission, secure servers, and regular software updates
• Administrative safeguards: Staff training, access controls, and regular security audits
• Third-party security: Due diligence on all vendors handling your information

HIPAA Compliance

As a covered entity under HIPAA, The Biohack Lab is committed to protecting your health information. You have specific rights under HIPAA, including:

• Right to access: Request copies of your health records
• Right to amendment: Request corrections to your health information
• Right to restriction: Request limits on how we use or share your information
• Right to confidential communication: Request communication through specific methods or locations
• Right to accounting: Receive a list of certain disclosures of your information
• Right to file a complaint: With us or the Department of Health and Human Services

Your Rights and Choices

Data Retention

We retain your personal health information for as long as required by law and our business needs. Medical records are typically retained for seven years after your last visit, or longer as required by applicable laws. Marketing and website data may be retained for shorter periods based on your communication preferences and legal requirements.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes through our website, email, or other appropriate means. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact our Privacy Officer:

You also have the right to file a complaint with the Department of Health and Human Services if you believe we have violated your privacy rights. Contact information for filing complaints is available at www.hhs.gov/hipaa/filing-a-complaint.